Know what to expect & do before your new tile or stone floors are installed.

Residential Tile Flooring Installation

At Cherry Carpet & Flooring, we strive to communicate effectively with you to address all the logistical details of your tile flooring installation prior to your scheduled installation date. We put an emphasis on time management & promptness for each installation we schedule, and we strongly consider the comfort & convenience of you & your household when planning that schedule. We’re fully capable of setting up partition walls & running HEPA machines if you or your family will be present during installation.

Our tile installers are a vital part of our team – courteous craftsmen that take great pride in their work. They bring with them many years of experience, full certification & ever-continual training to assure that the quality of your floors meets or exceeds the standards in our industry. We hope the following information will help you prepare for your professional tile installation in Portsmouth, VA (or one of our surrounding communities). Proper preparation can make the entire process go more quickly & efficiently.

Tile installation can be complex and time-consuming, so we recommend having a professional installation done to ensure great results that adhere to your product warranty.

Before your tile installation

When we finalize your installation date, you’ll choose whichever date is most convenient for you & your household. We’ll then review your job in detail, and you can expect your installers to call & inform you of their arrival time on installation day.

Before your installers arrive, it’s important to prepare the room or rooms where tile floors will be installed. Consider the following list, which we’ll review with you in advance:

  • Disconnect and remove all electronics and breakable décor.
  • Clear closet floors in the rooms where new flooring will be installed.
  • Drain and remove any water beds or aquariums.
  • Arrange to have your water or gas appliances disconnected & reconnected as needed
  • Notify our installers of any water lines or wires installed under your existing flooring.
  • Provide our team with adequate power, light, ventilation, and heat before, during, and after your installation.
  • Consider how your existing floors will be removed & disposed of. We can do this work for you if you wish.
  • Remove any cases, moldings, baseboard & trim, and prepare to retouch paint post-installation.
  • Be aware that your doors may not clear the height of your new tile & may need to be removed & shaved down by a carpenter.

During and after your installation

Be sure to be home on installation day and to keep any children or pets away from the installation area for their safety and that of our installers. We’ll start with a walkthrough & a close inspection of your subfloor for any imperfections. While no floor is perfectly level, the subfloor should be devoid of any noticeable gaps or ridges that could cause problems. Your floor is then cleaned before installation can begin.

Once the substrate has been leveled, it may have a waterproofing layer applied to it. This is important in installations where the tile is frequently exposed to moisture, like kitchens, bathrooms, and exteriors.

Next, the tile adheres directly onto a backer board that is nailed to a plywood or concrete substrate using a thin layer of mortar. The backer board provides a supportive and water-resistant layer between the porous substrate and the mortar and tile applied on top of it.

Once the tiled floor has been set into place and left to fully cure (usually for 12 to 24 hours) it’s time for the grout to be applied. The mortar and grout need 24 hours to cure before walking on the tile. This ensures that the tiles won’t shift or become loose before the adhesive thin-set mortar and grout have a chance to set.

In some installations, the tile may be mopped daily for several days to prevent the grout from cracking, pulling moisture from the underlying mortar, or curing unevenly.

After installation, establish good ventilation in your space for 72 hours, especially if you’re sensitive to dust & odors. If your installation involves adhesive, we recommend that you allow your floors to settle for a minimum of 24 hours before moving furniture & appliances back into the room.

From here, it’s up to you to provide proper care & maintenance for your tile floors.

Tiles Installation | Cherry Carpet & Flooring

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